Receiving your order
Check the package promptly, follow the supplied receiving instructions and refrigerate the product as directed on the confirmed order documentation.
Storage
Keep products chilled according to their label. Batch-specific instructions take priority over any general website guidance.
Slicing
Chill the product well before slicing. Use a clean, sharp knife and cut only what you plan to serve or cook.
Cooking
Render fatty cured cuts gradually over moderate heat. The goal is to release flavor and texture without scorching the seasoning.
Serving
For boards and sandwiches, allow sliced pieces to lose the refrigerator chill briefly while remaining within safe handling limits.
Questions
Contact Cottonwood with your product name, batch details and receiving date. We will answer based on the confirmed order.
Important
Do not use the website as a substitute for the label.
Exact shelf life, opening instructions, freezing suitability and reheating advice depend on the product, packaging and confirmed batch. Keep the supplied care instructions with your order.
Read the food handling notice